Learn more about what circumstances may warrant a complaint or alternatively a no win no fee medical compensation claim. We will advise you how to make your complaint and what you should expect from the complaints process.
You can take your case to the Independent Parliamentary and Health Service Ombudsman if you are not satisfied with the NHS handling of your complaint.
You can make a claim for a Judicial Review if you think you have been affected by an unlawful act or decision by the NHS.
More about the new NHS Complaints Procedures introduced in April 2009.
If you make a complaint within 12 months of the relevant event/poor service/advice then you have the right to have your case investigated, and be given a full and prompt response. The NHS Constitution explains your rights when it comes to making a complaint.
Ask your hospital or trust for a copy of its complaints procedure, which will explain how to proceed. Then the process will follow two stages.
A NHS complaint can be made by a patient or someone acting on behalf of the patient or person, with their consent.
Call our specialists on 0808 115 1421 for free informal advice on the merits of your case. We’ll then discuss how any NHS Negligence claim should proceed and your funding options.