General Practitioners are the backbone of the NHS. No one can question the superb role they play in dealing with the vast majority of medical complaints in the UK. There are 300 million + consultations with GP’s every year.
Customer satisfaction rates are thought to be around 90% following recent surveys carried out by the Royal College of General Practitioners [RCGP].
The nature of the service that they provide will mean that when mistakes do occur – the consequences can be serious for the injured party.
But what happens when things go wrong and doctors make mistakes? If you have been injured as a result of the negligence of a General Practitioner – you may be able to claim no win no fee medical compensation.. You should initially make a formal complaint or if the situation involves serious harm, you should contact a clinical negligence solicitor immediately.
Thousands of people die each year from failure to recognise or diagnose conditions. England & Wales were recently highlighted as having very poor cancer survival rates in comparison to other EU countries and one of the chief causes was said to be late diagnosis.
Thousands of patients each year are put at risk due to wrongful or misapplied prescriptions. It is a huge problem for healthcare systems across the world but in the UK we have a particularly bad record when compare to other countries.
GPs and their nursing staff perform many minor surgical procedures to alleviate the pressure on hospitals and provide a speedy efficient service. But you can assume that there will be a small percentage of under-performers or “outliers” as the NHS calls them that do not have the skills to carry out these procedures effectively.
A complaint can be made by any person affected affected by the actions or decisions of a NHS organisation or primary care practitioner.
You should normally complain within 6 months of the event(s) concerned or within 6 months of becoming aware that you have something to complain about.
If want to continue with your complaint, or prefer not to deal directly with the practice involved, you can do this orally or by writing to the NHS organisation concerned (the local Primary Care Trust).
If you make your complaint orally a written record should be made by the PCT Complaints Manager. You should receive a response within 10 working days or from the chief executive of the NHS organisation concerned within 20 working days.
You should be kept informed of progress if this is not going to happen. [Source Royal College of General Practitioners]
Read more on how to complain about a Nursing Home and let the authorities know about poorly managed or uncaring establishments.
Call today on HELPLINE TBA for free informal advice on the merits of your case. We will discuss how your claim can progress and which funding would be available to you.
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