Advice on care home claims following abuse, poor treatment or negligence

If you or a relative have suffered from personal injury or harm as a result of negligence caused by Nursing Home staff, we may be able to help you claim compensation.  

Our specialist solicitors handle cases against Care Homes where it can be shown that as a result of their neglect, sick or elderly people have suffered harm. Read more about this service.

Why not chat online now with us and ask a question about your Care Home case? Chatting is quick, informal and very discreet. Get the legal answers you need now.

If you have a family member in a residential home because they are unable cope on their own and are having to pay the costs, here we tell you how to reclaim care home fees in some instances.

The UK healthcare system is regarded as one of the best in the world and rightly so. However the job of caring for the sick and elderly or the infirm has over the years, been outsourced to privately run Nursing Homes.

The many hundreds of thousands of elderly people in establishments of this type, are completely reliant on their "carers" to provide medical attention and to allow them to maintain a reasonable quality of life. Sadly this privatised sector has come in for considerable criticism in recent years for the generally poor level of care provided and the many recorded incidents of abuse.

Read more on how to complain about a Nursing Home and let the authorities know about poorly managed or uncaring establishments who may be guilty of abusing residents.

If you think that you or your relative may have a case for claiming negligence against a care home, contact us today for friendly, informal advice on your case. No obligation and no charge.

The law in brief - to make a claim:

1. You must show the standard of care was unreasonable.
2. That injury or harm resulted from this.
3. A No win No fee claim may be possible.

(More below) 

Steps you should take if you suspect an establishment to be guilty of negligence or abuse:

1. Speak to a solicitor if you feel injury or harm has resulted from the negligent act or acts.
2. Complain to your local Council social care service department.
3.  Complain to the Commission for Social Care Inspection.

Call 0800 0322210 - or if preferred contact our online chat line.

Key questions and answers:

1) How do you start a claim for Care or Nursing Home negligence?

The first step is to speak to a firm of no win no fee lawyers who specialise in medical or care claims. We can help provide advice in many cases although  we must stress that we cannot deal with every complaint or possible claim.

2) Do you need to complain before considering a claim?

Ideally you should make a complaint about your situation to the home concerned, hospital or NHS Trust - as soon as possible.

Please, be aware that circumstances justifying a complaint (which can be numerous) do not necessarily merit pursuing a legal claim.

3) How do you pay your costs if you decide to pursue your case against a Care Home?  

You may be entitled to a "no win no fee" agreement or you may have legal expense insurance (most household policies have this cover) which might allow you to claim. In certain cases you may wish to privately fund your action.

Call our specialists for free informal advice on the merits of your case. We will then discuss how any claim can go forward and which funding option would be available to you.

The Claims Connection NHS / GP / Consultant medical doctor & hospital negligence - UK personal injury & disability compensation specialists. Offering advice Nationwide - London, Birmingham, Manchester, Leeds, Newcastle, Liverpool, Nottingham, Bristol, Cardiff and many more locations.

Dental claims - No win no fee compensation - Accidents at work - Compensation for a trip or fall - Whiplash injury compensation - Judicial Studies Board Guidelines (JSB) - British Standard [BSI] Medical equipment - ethos Centre  free legal UK - Causation - Standard of care - GP negligence - NHS complaints - Dental negligence - Clinical negligence - How to complain - Healthcare workers needlestick injury claims