In a
surprising it of research, the NHS has received some encouraging
feedback from patients who have encountered a hospital stay
recently.
The
Healthcare Commission said that in its survey of 80,000
the NHS received a firm vote of confidence. However some patients
were unhappy at the introduction of more mixed wards and 25%
commented that there were not shown enough respect whilst being
treated.
The survey revealed that patients were not too concerned about
having a choice of hospital to receive treatment (a scheme which
forms part of the governments flagship
reforms) but instead preferred the confidence of
knowing that a hospital was clean and hygienic.
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Of those
surveyed, the most common complaint was a lack of dignity or respect
shown to patients
and particularly the elderly or infirm. Some Trusts had worse
records than others in this area.
The
Commission has called for a "fresh drive" to promote a better
understanding from healthcare workers towards patients.