NHS complaints Merseyside area

If you have received a poor standard care following treatment on the NHS around Merseyside & Liverpool you may be able to pursue compensation.  We would like to hear from you if you believe that you have suffered from poor standards of care by the NHS.

We offer our services throughout the UK in areas including:

• London
• Manchester

The general standard of healthcare in the UK is considered to be very good.  We may lag behind our European partners in some respects - usually relating to funding or administration. But as far as medical expertise is concerned it might be reasonable to assume that you are in safe hands. Unfortunately that is not necessarily the case. Mistakes do occur. Unlike many other occupations, a mistake made by a doctor, physician or other medical professional (whether this be a GP or a consultant) can have dire consequences for the patient. If you are unhappy with the treatment or service you have received from the NHS you are entitled to make a complaint. This must be responded to by the NHS organisation or primary care practitioner concerned.

A Patient Advice and Liaison Service (PALS) has been established in every NHS Trust and primary care trust (PCT). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or can tell you more about the.

If you believe that you or your family may have been a victim of medical negligence then we can help you to find out whether or not their are grounds for compensation.

List of Key Hospitals in the Merseyside area:  

• Accrington Victoria Hospital
• Aintree Hospital Site
• Altrincham General Hospital
• Ashton House Hospital
• Bispham Hospital Rehabilitation Unit
• Booth Hall Hospital
• BUPA Murrayfield Hospital
• Cheadle Royal Hospital
• Chorley and South Ribble Hospital
• Euxton Hall Hospital
• Lourdes Hospital
• Liverpool Womens Hospital
• Mid Cheshire NHS Treatment Centre
• Philip and Elizabeth Wards
• St Catherine's General Hospital
• St Helens Hospital
• Stapley Hospital
• The Birkdale Clinic Crosby
• Victoria Central Hospital

Call 0800 0322210 - or if preferred contact our online chat line.

NHS Patient Safety - Dr Foster Research - Basildon and Thurrock Failings - Patient Safety Failings - Patient Safety Requirements - NHS Tackling Hygiene - NHS a Political Pawn