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Endowment claims studies - policy matured below target

 Policy matured with significant shortfall - endowment claim

*PLEASE NOTE* This site is for information purposes only  - we are not accepting any new cases from January 2007

Case study  

The following case involves a client whose policy matured with an actual rather than projected shortfall.

In this case, the client took out a policy in 1988 for a 17 year period. The policy was meant to meet a target of £24,000 and the client was paying an above average premium to accommodate the shorter term.  

The client first knew that the plan was in trouble only 2 years before the maturity date. The policy was heading for a £7800 shortfall.  

 At the time the policy matured, he recovered only £17000 which showed a £7000 actual shortfall on the figure expected.  

Fortunately the client contacted us just in time to beat the 3 year deadline which the Regulator has imposed for making a complaint of this kind.

We were able to present the complaint on his behalf and presented a strong case for misselling based on important criteria relating to the original sale of the policy.  

One very strong argument was the very fact that the policy was not just projecting a shortfall - the situation was now a reality and the client had lost £7000.  

We managed to successfully recover this amount in full for the client and also an element of interest.  

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