|
*PLEASE NOTE* This site is
for information purposes only - we are not
accepting any new cases from January 2007
Once you decide to make your complaint, how long does
the process take?
The FSA (Financial Services Authority) have laid down
general guidelines regarding the timeframes for handling
complaints.
Essentially, the compensator (in other words the firm
to whom you have made your complaint) must investigate
your complaint and communicate their decision within 8
weeks.
In todays environment with more and more claims being
made, backlogs have caused major problems for many of
the large compensators.
Delays have ensued and in some cases complaints have
been taking up to 6 or 8 months to conclude.
When the compensator is a small firm (for example an
Independent Financial Adviser) more delays or
complications can arise because many firms do not have
the infrastructure, training or capacity to handle
complaints.
There are a few interesting sites below where you can
find out more about endowment complaints:
Financial Ombudsmans official site -
Consumer
information from the FSA -
Building Societies
Association
Or read our additional pages here:
Grounds for complaint (more detail)
Endowment claim advice uk
Read more about endowments and real life case studies
on the official FOS -
Financial Ombudsmans official site.
compensation injury claims -
personal injury claims -
accident claims -
criminal
injuries compensation -
Law Society of
England & Wales -
industrial injury -
legal news -
accident compensation - <
dog bite claims -
manual handling regulations -
clinical negligence -
online legal advice -
dental claims - -
useful links -
claim for your child -
personal accidents
▲back to top
|
